Frequently asked questions
Quick answers about refills, transfers, insurance, delivery and our services.
Prescriptions and refills
How do I refill a prescription?
Use our online refill form or call us at 817-653-7454. Have your Rx number ready; it’s printed on your prescription label. You can refill up to five prescriptions at once.
How do I transfer my prescriptions to Woodhaven Pharmacy?
Fill out our transfer form or call us. Tell us the name and phone number of your current pharmacy, and we contact them and move your prescriptions for you. It only takes a few minutes, and your co-pay stays the same.
How long will I wait for my prescription?
Not long. We guarantee less than a 15-minute wait for our customers.
How can my doctor send a prescription to you?
Your doctor can e-prescribe to Woodhaven Pharmacy in Fort Worth, TX 76112, or fax it to 817-345-0450. Prescribers can find our NPI and other details on our prescriber page.
Do you offer refill reminders and Med Sync?
Yes. We offer refill reminders, and with our Med Sync program you can pick up all of your ongoing refills on one convenient day each month.
Insurance and cost
Which insurance plans do you accept?
We accept Medicare Part D, Medicaid, workers' compensation, CHIP, Tricare and all major commercial insurance plans.
What if I don't have insurance?
We offer low cash prices on prescription drugs, and you may be able to save up to 70% on some prescriptions. Call us at 817-653-7454 for a price.
Do you have a senior discount?
Yes. Seniors get a 10% discount.
Delivery
Do you deliver?
Yes. We offer free local delivery, and everything in the store can be delivered free. Choose "Delivery" on the refill form, or call us at 817-653-7454 to set it up.
Is there a delivery charge?
No. Local delivery is free. Call us at 817-653-7454 to confirm we deliver to your address.
Dermatology and compounding
What is a dermatology specialty pharmacy?
We focus on skin-care prescriptions: custom compounded creams, brand and specialty dermatology medications, help with prior authorizations, and pharmacist counseling. Learn more about our dermatology services.
What skin conditions can you help with?
We fill prescriptions for acne, rosacea, psoriasis, eczema, melasma and dark spots, fungal infections, hair loss, and scar and wound care.
What is compounding?
Compounding is preparing a medication customized for you, such as a different strength, a form that’s easier to take, or added flavor, with your doctor’s consent. Read more about compounding.
What do you compound?
Dermatological creams, bio-identical hormone replacement (HRT), pain management medications, pediatric compounds and flavoring of medication.
Other services
Do you give vaccines?
Yes. We offer immunizations including flu, COVID-19, pneumonia, shingles (Shingrix), hepatitis, Tdap, MMR, varicella, meningitis and HPV. Call 817-653-7454 to check availability.
Do you offer free health screenings?
Yes. We offer free blood pressure and diabetes screenings. Call 817-653-7454 for more information.
What is multi-dose packaging?
We package multiple medications into one easy-to-use punch card. Each card holds a week of medications, organized by day and time, in tamper-evident packaging. It's free.
Is there a pharmacist available after hours?
Yes. We offer a 24-hour on-call emergency service. Call our main number, 817-653-7454.
Visiting us
What are your hours?
Monday to Friday 9 am to 6 pm, Saturday 9 am to 11 am, and closed on Sunday.
Where are you located?
We’re at 1201 Woodhaven Blvd, Ste 1221, Fort Worth, TX 76112. Get directions.
